Book the free fit call
Start with a free 20-minute conversation about your situation and SPS’s educational role. No records or sensitive information are needed to schedule.
The SPS process
Know what happens before you share records or enroll.
SPS keeps the public fit call, privacy consent, pre-acceptance records review, acceptance decision, agreement and payment, and active paid service separate.
Consent before records
If a private records review appears appropriate, SPS sends the Prospect & Client Document Consent and Privacy Notice for electronic signature before requesting any documents.
Use the secure upload request
After consent, SPS provides a unique private Dropbox File Request. Submit only the requested documents through that secure request—not through public forms, ordinary email, text, or social media.
Pre-acceptance fit review
SPS reviews the submitted records only to determine whether the Claim Readiness Program appears appropriate. This review is not active paid service.
Acceptance or decline
SPS makes a service-fit decision after the review. A decline is not an opinion about the validity or likely outcome of a VA claim.
Written terms and enrollment
If enrollment is offered, the prospect receives the current fixed-fee options, Client Service Agreement, and complete written terms. Active service begins only after SPS accepts the enrollment, the agreement is signed, and the required initial payment is received.
What the pre-acceptance review does—and does not do
This limited review helps SPS assess whether the records and requested support fit its educational role. It is not a free version of the paid service.
The review may help SPS assess fit
- Whether the records relate to the kind of education and organization SPS provides
- Whether SPS can remain within its educational role
- Whether the program appears capable of providing meaningful organization and readiness support
It does not include paid-program deliverables
- No final claim-readiness plan
- No written strategy
- No prepared personal, buddy, or other statements
- No C&P preparation session
- No filing guidance
- No legal or medical advice
How sensitive documents are handled
For the records review, SPS uses Dropbox Standard, one private folder per prospect, and one unique Dropbox File Request. Prospects are not required to create a Dropbox account, and the uploader cannot see or browse the underlying private folder or other files.
Use only the unique Dropbox File Request or another secure method specifically provided by SPS. Do not send medical records, Social Security numbers, VA credentials, private identifiers, or sensitive claim records through a public website form, ordinary email, unsecured text message, social media, or the scheduler.
Never provide SPS with a VA.gov, Login.gov, or ID.me password or authentication code.
SPS does not intentionally place advertising pixels on secure upload links, client intake systems, payment systems, client portals, or document-storage folders under its control.
If SPS declines the prospect
The File Request is closed. Submitted medical, military, VA, and claim source records are deleted from active Dropbox storage within 30 days, subject to the limited exceptions stated in the privacy notice. SPS may retain a limited administrative record of consent, receipt and deletion dates, the decline decision, and communications reasonably necessary for legal, compliance, or dispute purposes.
Straightforward fixed-fee pricing
Written terms come before enrollment.
If SPS offers enrollment, you will receive the current service fee, available payment options, Client Service Agreement, and complete written terms before deciding whether to enroll.
No percentage of VA compensationSPS fees are fixed and are not based on VA approval, rating percentage, back pay, monthly compensation, or any other VA outcome.
Begin at stage one
Book the free fit call.
No records or sensitive details are required to schedule. The call is a broad conversation, not a client intake.
Book Free 20-Minute Call